Privacy Policy

1. Introduction

At Creative Foundry Pte. Ltd. (“we,” “us,” or “our”), we are committed to protecting the personal information of our clients, customers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Data Protection Act (PDPA) of Singapore, the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada, and Québec's Law 25.

By accessing or using our services, you consent to the practices described in this Privacy Policy. Where applicable, you may withdraw your consent at any time, subject to legal or contractual restrictions.

2. Personal Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email, address, phone number.
• Account Information: Login credentials, account identifiers.
• Usage Data: How you interact with our website/services.
• Technical Data: IP address, browser type, operating system.

3. Purpose of Collection

We use your personal information for purposes such as:

• Providing Services: To deliver and manage your GTM strategies and landing pages.
• Communication: To respond to inquiries and provide updates.
• Service Improvement: To analyze usage trends and improve our services.
• Legal Compliance: To comply with PIPEDA, Law 25, and other applicable laws.

4. Consent

We will obtain your consent before collecting, using, or disclosing your personal information for any purpose beyond those described above. Consent may be withdrawn at any time, subject to legal or contractual restrictions, by contacting us.

5. Sharing Your Personal Information

We do not sell or rent your personal information. We may share it with:

• Service Providers: Bound by confidentiality and security obligations.
• Legal Authorities: When required by law.
• Business Transfers: In case of merger, acquisition, or sale of assets.

6. Security

We use organizational, technical, and physical safeguards to protect personal information. While no method is 100% secure, we follow industry best practices to minimize risks.

7. Your Rights

Under PIPEDA and Law 25, you have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Withdraw consent for data processing at any time.
• Request deletion of your personal data, subject to legal requirements.
• Challenge our compliance with privacy obligations.

To exercise these rights, contact our Data Protection Officer (DPO) below.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes stated in this Policy, or as required by law. Once retention ends, data will be securely deleted or anonymized.

9. Cross-Border Transfers

Since we operate in Singapore, your personal information may be transferred outside Canada. We ensure equivalent protections are applied, including contractual safeguards consistent with PIPEDA and Law 25.

10. Breach Notification

In the unlikely event of a data breach creating a real risk of significant harm, we will notify affected individuals and the Office of the Privacy Commissioner of Canada, as required by PIPEDA.

11. Updates to This Policy

We may update this Privacy Policy to reflect changes in practices or laws. The “Effective Date” will always be updated. Continued use of our services after updates means you accept the revised policy.

12. Contact Us

For privacy questions, complaints, or rights requests, contact our Data Protection Officer: